FLAP Privacy Policy

FLAP is own by Tecnibite Informática, S.A. . This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your personal identification information data?
  • How do we store your personal identification information data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

  • FLAP collects personal identification information (Name, email address, etc.) explicitly and voluntarily.
  • FLAP collects statistical navigation information via your browser’s cookies.

How do we collect your data?

You directly provide FLAP with most of the data we collect. We collect data and process data when you:

  • Voluntarily and explicitly submit a request in our ‘Contact Us’ form on our website.
  • Voluntarily and explicitly complete a customer survey or provide feedback on any of our message boards or via email.
  • Statistical navigation information when use or view our website via your browser’s cookies.

How will we use your personal identification information data?

FLAP collects your data so that we can:

  • Reply to your ´Contact us´ contact request.
  • Email you with special offers on other products and services we think you might like.

How do we store your personal identification information data?

FLAP securely stores your data at Tecnibite Data Center.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop FLAP from contacting you for marketing purposes or giving your data to other members of the FLAP Group.

If you no longer wish to be contacted for marketing purposes, please send an email to global@flap.aero.

What are your data protection rights?

FLAP would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request FLAP for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that FLAP correct any information you believe is inaccurate. You also have the right to request FLAP to complete the information you believe is incomplete.

The right to erasure – You have the right to request that FLAP erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that FLAP restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to FLAP’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that FLAP transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: global@flap.aero

Call us at: +351 213 013 400

Or write to us:

Campus do Lumiar - Edifício D
Estrada do Paço do Lumiar
1649-038 LISBOA
Portugal

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

FLAP uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – FLAP uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Website analytics - Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not indentify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The FLAP website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

FLAP keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 June 2019.

How to contact us

If you have any questions about FLAP’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: global@flap.aero

Call us: +351 213 013 400

Or write to us at:

Campus do Lumiar - Edifício D
Estrada do Paço do Lumiar
1649-038 LISBOA
Portugal

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that FLAP has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: global@flap.aero

Address:

Campus do Lumiar - Edifício D
Estrada do Paço do Lumiar
1649-038 LISBOA
Portugal